Privacy Policy


We are committed to building a strong relationship with our consumers. Part of this commitment means respecting your privacy. We are committed to protecting your privacy and ensuring your personals data is protected.


When you apply to become a Wclub Member, we have collected your personal data (including name, contact number, email address and date of birth) for the following purpose:

  • The personal data collected by Well Crown (Group) is only used for promotional activities and loyalty program
  • To Notify any amendments to the loyalty program
  • We never offer or sell your data
  • We do not send you marketing communications unless you have asked us to.
  • Any failure by the customer to provide data may result in our Company unable to continue to make transaction or provide products/service to customer


With your consent or indication of no objection, we will use your Personal Data for direct marketing to you (whether by post, email, phone, SMS or other media whether now known or available in the future) in relation to offers and promotion.

  • carrying out data sorting and analysis to enable us to better understand your characteristics and buying behavior and to provide other services better tailored to your needs, and to assist us in selecting Retail Goods or Services that are likely to be of interest to you
  • designing new or improving existing services provided by us, Our Affiliates, Our Subsidiaries and/or Our Partners to you


Our company may provide the Personal Data to the following:

  • Any other member of Well Crown (Group) Industries Limited
  • any contractor, agent or service provider which provides administrative, data processing, computer, telecommunications, or other services to any member of Well Crown (Group) Industries Limited or to any other person to whom data is passed.
  • disclosure as required by law


Any request for cancellation of the membership account or change the personal data, please address to


Wclub Customer Service Department

Unit 9, 8/F, Block 2, Tak Fung Industrial Centre,

168 Texaco Road, Tsuen Wan, N.T.


If you have any enquiries, please contact our Customer Service Hotline at (852) 2407 2310 or

Email to wclub@wellcrown.com.hk

Office hours: Monday to Friday (10:00 a.m. to 17:00 p.m.)